All station types

CPSA · OSCE station

Communication & explanation

Explain a diagnosis, procedure or result; shared decision-making; breaking bad news; consent; counselling.

Communication and professionalism carry equal weight to clinical knowledge in OSCE marking — you cannot clinical-knowledge your way past this station. Be yourself, be honest, avoid euphemisms and jargon.

A structured approach

Structure (e.g. SPIKES for bad news)
  1. 1Setting — private, sit down, no interruptions
  2. 2Perception — find out what the patient already knows/understands
  3. 3Invitation — ask how much they want to know
  4. 4Knowledge — a warning shot, then information in small chunks, plain language
  5. 5Emotions — respond to feelings; allow silence
  6. 6Strategy & summary — a clear plan and follow-up
Throughout
  1. 1Chunk and check understanding regularly
  2. 2Avoid jargon and euphemisms; be honest — “I don’t know, but I’ll find out” is fine
  3. 3Explore and address ideas, concerns and expectations
  4. 4Safety-net and offer written information / support

What the examiner wants

  • Empathy that is *demonstrated*, not just claimed — responding to cues
  • Information pitched at the patient, checked for understanding
  • Honesty and appropriate escalation/safety-netting
  • A shared, realistic plan

OSCE tips

  • Silence after bad news is powerful — don’t rush to fill it.
  • A warning shot before breaking bad news softens the blow and is marked.
  • Chunk-and-check beats a monologue every time.
  • If a patient is angry, acknowledge it explicitly and don’t get defensive.

Marking domains

Every station is scored against these. The ones this type leans on most are highlighted.

Data gathering
Right questions, focused examination, relevant investigations.
Clinical reasoning & management
Plausible diagnosis, sensible investigations, safe evidence-based management.
Communication
Active listening, clear explanation, exploring concerns (ICE), shared decisions, safety-netting.
Professional behaviour
Rapport, respect, empathy, handling challenge, honesty.
Patient safety
Recognising and responding to safety-critical issues; escalation.

Topics that appear

Breaking bad newsExplaining a diagnosis / resultConsent for a procedureShared decision-makingMedication counsellingDealing with distress / angerLifestyle & behaviour change

Communication frameworks

Structured approaches (SPIKES etc.), phrases that work & pitfalls — in Finalist.

Guide library

Jump straight to the step-by-step guide for a specific station — and rate your confidence in each.

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